Save trip

Stop and then you can drive

How to get around the curve with your e-bike

FAQ
FREQUENTLY ASKED QUESTIONS

  • What do I do if I have a flat tyre?

    Every bike comes with a service pack in order to change the tube yourself. In case of a breakdown, I am always available and will come to you.

  • Where can I return my bike in Valle Gran Rey?

    You can return it anytime and anywhere according to prior arrangement.


  • How far do I get with the bike?

    Starting in Arure, you can go to every valley in La Gomera and return, for example to Vallehermoso or Hermigua.

  • What happens if I damage the bike? Is the bike insured against theft?

    The hirer is liable for any damage, as no third-party insurance can be offered here.

  • How do I get to Arure?

    You can go by bus, taxi, rental car or by hitch-hiking (this is also very common here).

  • What are the cancellation conditions?

    Cancellations are free of charge up to 48 hours in advance. Thereafter, half a day's rent has to be paid.

  • How do I pay?

    Cash or Paypal. Credit card will follow.

  • Do I have to pay a security deposit?

    The security deposit is 100€ per bike.

  • How do I get suggested routes?

    Routes are available at Komoot or as a GPX file from me.

  • Do I have to pay a prepayment?

    When booking, half a day's rent per bike is payable for the booking.

  • I have never ridden an e-bike before, what do I have to consider?

    The best thing to do is start with light electrical support and then increase the power on the control panel. Start by doing a test drive in order to get acquainted with the bike. You can also just ride in automatic mode, and the engine power increases as you pedal harder. It's easy!
Any more ambiguities? Ask me your questions!

General Terms and Conditions

I. General rental conditions

1. The rental agreement is only concluded in conjunction with a valid identity card or passport.

2. Upon handover of the rental item, including accessories, the material, liability and operational risk passes to the renter. All rental items must be kept in perfect condition.

3. In the case of minors, rentals may only be made by their legal representatives or guardians.

4. The rental fee must be paid before departure.

5. The rental item (e-bike) is in a technically flawless condition and is regularly serviced.

6. Damage to or with the rental item and theft must be reported to the landlord immediately.

7. The tenant is liable for any damage, incompleteness or theft.

8. When the rental item is returned, it will be checked for any damage and completeness.

9. In case of late return, the full daily price of the rental item will be charged.

II. Tenants’ obligations

1. The renter undertakes to treat the bicycles with care and in compliance with the technical regulations and to park them only in safe places and locked. Outside of closed rooms, the bicycles must be secured to a fixed object (e.g. fixed stand, lamppost, etc.) using the rented locks on the bicycle frame. Overnight and for rentals lasting several days, the bicycles must be parked in closed rooms.

2. The renter undertakes to inform the lessor of any defects that occur during the rental period when returning the bicycle.

Terms and conditions download from e-montaña

III. Repairs

1. If repairs are necessary, the landlord will bear the costs if they are not caused by improper handling by the tenants or by their fault. The tenants are responsible for the latter circumstances.

2. In the event of damage such as tube or tire defects, or damage to the frame, the renter will bear the costs.

3. Replacement costs will be charged for missing, damaged or lost parts.

4. If there are any defects on the bike that prevent you from continuing your journey, the rental company must be notified immediately. A replacement bike will then be provided if possible and necessary.


IV. Accident/theft

1. The renter undertakes to notify the police and the lessor immediately if a bicycle has been involved in an accident or has been stolen.

2. The bicycles are not insured against accidents, unauthorized use and theft.

3. In the event of theft or accident, the renter is liable or responsible.

V. Liability

1. The tenant is liable for intent or gross negligence.

2. The renter must return the bicycle in the same condition in which he received it.

3. The renter is liable for culpable damage to the bicycle and for damage caused by the use of the bicycle as well as for the breach of their contractual obligations.

4. The tenant should be adequately insured. The landlord assumes no liability for personal injuries to the tenant or third parties involved in damage.



VI. Handover

The e-bike is in a roadworthy, technically flawless condition and ready for use. The renter has convinced himself of this by taking a test ride. The renter has been instructed on how to operate the e-bike. If any damage occurs, this must be reported to the landlord upon return.


Please ride carefully and wear a bicycle helmet!


Traffic rules for cyclists in Spain:

  • Helmets are compulsory outside built-up areas and are generally compulsory for children under 16. Exceptions: on long climbs, for medical reasons or in extreme heat.
  • Cycling may be prohibited in some parts of the nature reserve.
  • Lighting is mandatory at night or in tunnels, and reflective clothing must also be worn.
  • Signposted cycle paths or wide shoulders must be used.
  • Using a mobile phone or headphones is prohibited.
  • Alcohol is prohibited with a limit of 0.5 per mille.
  • The maximum speed for cyclists is 45 km/h.
  • Two people are allowed to ride abreast.

In case of emergency you can reach me by phone at

+49 1512 3456717

Share by: